If you’re concerned about COVID-19 or don’t have the time to come to our shop but you need your computer worked on don’t hesitate to call us or e-mail. Our technicians have the skills to ssh into your computer and fix any problems that you have. However, there are some problems we are unable to fix remotely due to the nature of some problems. If this is the case we would let you know before we connect to your computer remotely.

For our non-corporate customers, we use Techinline. Techinline is a software we use to get a secure one-time connection. Where you would get a download link and that download link can only be used one time so you don’t have to worry about the security of your pc after getting remote support.

For our corporate customers, we would set up SSH(Secure Shell) to VNC on an as-needed basis. We typically use this for fast and immediate server maintenance and we use it to fix any client’s computer that asks us to on that server.

No matter where you are, KelenTechnologies can service your computer with haste and a professional attitude.